At Activ8, we understand that sometimes your dream item didn’t end up being all that dreamy. We are happy to accept returns and will issue store credit for the amount of the item(s). Please review our full return policy below.
- Returns are for store credit only! No refunds will be issued.
- Return shipping charges are responsibility of the customer.
- Credit will be applied for the amount paid for the product. Credit will only be applied for the item, not for any shipping and handling charges.
- Items marked down on SALE may not be returned, refunded or exchanged.
- All returns/exchanges must be done within 21 days of order receipt.
- Items must be unwashed, unworn, and with tags still attached. If items appear worn, have makeup or other stains, or smell of smoke or perfume, your return WILL NOT be accepted and will be returned to you at your expense.
- Please allow 5-7 business days once we’ve received your item for processing your return.
- If you have any questions regarding our items prior to placing your order, or are having any technical issues with ordering, feel free to contact us at firstname.lastname@example.org.